report : I can't send mail (gold, objects, etc)

Report details

Status
Title : I can't send mail (gold, objects, etc)
Status : resolved
Creation date : May 5, 2017
Update date : February 13, 2018 09:04:08
expansion :
category : Other
subcategory : - - -
Support : - - -
priority : normal
rating :
15 0
I can't send mail (gold, objects, etc)
May 5, 2017 05:15:04

Realm: Sylvanas

Character (name, faction, level...): Lôwell / Alliance / 110

Difficult mode of the instance in which you found this issue: -

Complete description of your issue (do not forget to specify the issue, all conditions for making the issue to happen, and if the issue is related to a phase, specify the phase in which you found this issue): Like the title says, I can't send mail (gold, objects) with any of my characters, I already tried deleting cache but the problem persist. I don't know why the last report I made was "Invalid", so I made it again.

PD: A GM told me to report the problem here, so I did it.

Steps for reproducing the issue: I can't send mail

I can't send mail (gold, objects, etc)
May 5, 2017 10:08:27

i cant trade gold (money) and i sent mail and that is not recieved there is bug

I can't send mail (gold, objects, etc)
May 5, 2017 18:33:28

The same thing happens to me and they also put the invalid report

I can't send mail (gold, objects, etc)
May 6, 2017 03:21:49

Any solution?

I can't send mail (gold, objects, etc)
May 8, 2017 02:09:22

I dont know

I can't send mail (gold, objects, etc)
May 8, 2017 02:09:38

I hope the developers fix this as quick possible. This bug happens with al my characters of my account

I can't send mail (gold, objects, etc)
May 11, 2017 08:35:18

Well, it seems that the devs don't care about this report... Very dissapointed

I can't send mail (gold, objects, etc)
May 12, 2017 02:10:42

Yea, send mails, gold, and object is very important

I can't send mail (gold, objects, etc)
May 13, 2017 04:36:38

I have exactely the same problem its annoying:( we need it

I can't send mail (gold, objects, etc)
May 16, 2017 12:20:07

please fix this asap, i really want to transfer my remaining rapid mind of elixer to my alt.

I can't send mail (gold, objects, etc)
May 19, 2017 04:46:56

I have the same problem, I reported this bug on April 29th, they put it as invalid and I'm still waiting for an answer

I can't send mail (gold, objects, etc)
May 20, 2017 10:53:20

Tech info here, solution in next post
Duplicate issue (latest): https://firestorm-servers.com/en/report/see_report/41554 and 5-10 more in status resolved or onvalidated

Here's an analysis of this issue:
You can't trade/mail gold if you downloaded the Firestorm 7.1.5 torrent (second option on "Join Us" webpage):
http://app-cdn.firestorm-servers.com/wow_legion/World of Warcraft 7.1.5 Full - Firestorm.torrent
The streaming client is not affected by this bug as the FirestormLauncher does not download this file.

The bug:
The Interface/FrameXML/SecureCapsule.lua file in the 'official' torrent is based on
FrameXML/SecureCapsule.lua v6.2.4-20726
@see https://github.com/tekkub/wow-ui-source/blob/6.2.4/FrameXML/SecureCapsule.lua

Using this file causes the following issues, maybe more:
1. inability to send gold in mail: when pressing Send button, the confirmation/authorization frame does not pop up
2. the Trade window seems empty: names and textual informations are missing
3. although you can set an amount to trade, pressing Trade button has no effect,
only a lua error, that is not visible by default.

I can't send mail (gold, objects, etc)
May 20, 2017 11:08:32

The issue is caused by a file present in the Firestorm 7.1.5 torrent, _but_ not downloaded by FirestormLauncher.
To fix it delete or move this file:
Interface/FrameXML/SecureCapsule.lua

Also delete these leftover addons (similarly present only in the torrent distribution):
Interface/Addons/Blizzard_GMChatUI
Interface/Addons/Blizzard_StoreUI

Happy trading :-)

I can't send mail (gold, objects, etc)
May 25, 2017 15:46:27

Thank you very much for your help, now I can use the mail

I can't send mail (gold, objects, etc)
May 26, 2017 12:33:39

Cool! Thanks for the feedback.

I can't send mail (gold, objects, etc)
June 17, 2017 15:40:32

I dont have any of those files yet I have this issue... :(

I can't send mail (gold, objects, etc)
June 17, 2017 15:41:05

wait.... im literally disabled I looked in the streamed version (I have both currently for some reason) and didnt find it.. my bad

I can't send mail (gold, objects, etc)
June 20, 2017 12:44:39

Spengbob: as stated, these files come from the torrent. Did you download the torrent?
1. if yes, your are looking in the wrong folder. try searching for these files in Total Commander (easier), or the windows file manager
2. if no, then you have a different issue. please submit a screenshot, so we have a clue about what is going on in your client

I can't send mail (gold, objects, etc)
January 26, 2018 19:33:59

i can't restore my warrior lv 90 pls help me

I can't send mail (gold, objects, etc)
February 4, 2018 14:23:03

I cant send gold to my another alt characters! fix it plz

I can't send mail (gold, objects, etc)
February 13, 2018 09:04:08

status changed from new report to resolved